State Water Transport Department
Citizen Charter
| Introduction | |
| Preface | |
| Pledge | |
| Index | |
| 1. | Formation of the Department |
| 2. | Objectives |
| 3. | Structure |
| 4. | Details of Offices |
| 5. | Officials |
| 6. | Administration |
| 7. | Financial |
| 8. | Boats |
| 9. | Procedures |
| 10. | Citizen Services |
| 11. | Promises |
| 12. | Enquiry |
| 13. | Complaints / Suggestions / Feedbacks |
| 14. | Grievance Redressal |
| 15. | Right to Information |
| 16. | Disciplinary Actions |
| 17. | Employee's Matters |
| 18. | Assets |
| 19. | Transactions |
| 20. | Renovation |
| 21. | Responsibilities & Duties of Public |
| 22. | Thanks |
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